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Frame Coach Support
Quick answers about poses, camera hints, saved photos, and Frame Coach Pro.
Privacy question
Learn what stays on your phone, what purchase data is processed, and how to control permissions.
Read the Privacy PolicyFrequently asked questions
How do I use a pose?
Pick a pose and match the white figure on the camera screen. One short hint at a time tells who moves: the person holding the phone or the people in the frame. When the frame turns green, take the photo.
Why does Frame Coach need camera access?
The camera shows the live preview, the figure, and the hints, and it takes your photos. Frame Coach checks the pose on your iPhone. Camera frames are not saved or uploaded to us.
Can I take a photo without a photographer?
Yes. Tap the … button on the camera screen to turn on auto capture or the timer (3 or 10 seconds). With auto capture on, Frame Coach counts down 3 seconds when the pose matches, then takes the photo. A few shots use the shutter or the timer only; the camera controls tell you when.
How do I turn voice hints on or off?
Tap the speaker button at the top left of the camera screen. Voice hints help when the phone stands on a tripod or you take a selfie with the timer.
Where are my Frame Coach photos stored?
Photos stay in Frame Coach's private gallery on your iPhone. A photo goes to your Photos library only when you tap To Photos. Save important photos to Photos before you delete the app.
Frame Coach cannot save to Photos. What should I do?
Open iOS Settings, find Frame Coach, and allow Photos access for adding photos. Your photos stay in the Frame Coach gallery, so you can save them later.
What is free, and what does Pro add?
Some poses are free, with no time limit. Frame Coach Pro opens all poses, including the hand gestures and poses for two.
How do I restore Frame Coach Pro?
Tap the gear on the camera screen to open Settings, then tap Restore Purchases. Use the same Apple Account that made the original purchase. If access does not return, confirm the subscription is active in iOS Settings, then contact us.
How do I manage or cancel a subscription?
On iPhone, open Settings, tap your name, tap Subscriptions, and select Frame Coach. Apple manages billing and cancellation.
Which iPhones are supported?
Any iPhone with iOS 17 or later.